Dartford Borough Council aims to respond to different types of enquiries within specific timeframes. Here’s a summary of response times based on their communication methods:
| Communication Method | Response Time |
|---|---|
| Contact via website form | Within 2 working days |
| Written correspondence (letter/fax/email) | Within 10 working days |
If a full response cannot be provided within these intervals, the council will send an acknowledgment and inform you when to expect a reply. For quicker service, consider using their online contact form. You can find it here.