The typical timeframe for the Council to respond to a report varies depending on the type of report and its specifics. Generally, here’s how the response times break down according to Dartford's guidelines:
| Type of Report | Response Time |
|---|---|
| Letters and emails regarding planning matters | Within 10 working days |
| Acknowledgment of complaints | Within 5 working days |
| Response to Stage One complaints | Within 10 working days after acknowledgement |
| Response to Stage Two complaints | Within 20 working days after acknowledgement |
| Investigation update for anti-social behaviour | Within 10 days for non-urgent cases; within 48 hours for high-priority cases |
| Community trigger review notification | Within 30 working days |
It's best to keep in mind that if there are any delays, the Council will typically inform you about when you can expect a response. If you have specific concerns or want to follow up on a report, consider checking the relevant section on Dartford's website for more guidance.