To sign up for assisted collection in Durham, you need to go through a financial assessment first. Durham’s Financial Assessment Team will contact you to arrange that appointment, and they can also help you complete the form.
| What happens | Details |
|---|---|
| First step | The Financial Assessment Team contacts you to arrange a financial assessment. |
| How it’s done | Usually over the telephone at a pre-arranged time. |
| Other options | You can ask for a face-to-face appointment at their office. In exceptional circumstances, they can come to your home. |
| Support available | You can have a family member or friend present, or someone else to support you. |
| If you do not want to share full financial details | You will be asked to sign a form saying you do not want a financial assessment, and you’ll need to pay the full cost of your care. |
| Contact for assessment | Contact Financial Assessment |
If you’re asking about a different kind of assisted collection, Durham’s published information here doesn’t give a direct sign-up form for that service. Based on the available council records, the route shown is to contact the Financial Assessment Team first.