If you find that your bins are not in good condition, you can request a replacement or a repair. For damaged bins, repairs may be free of charge. However, if your bin is lost or stolen, there will be a £30 charge for a replacement.
Here's a quick overview of the options available:
| Type of Issue | Action | Cost |
|---|---|---|
| Damaged bin | Request a repair | Free (may vary) |
| Lost or stolen bin | Request a replacement | £30 |
| Extra garden waste bin | Request for an additional bin | £30 plus subscription |
For more details or to make a request, you can ask for a new bin online.