What Should I Do If My Bin Is Missed?

AI Summary

If your bin has not been emptied, you can report it, but first, check that none of the following reasons apply:

Possible Reason
Wrong bin put out
Bin placed out on the wrong day
Bin not put out by 7.00am on collection day
Wrong items causing contamination or overfilling
Bin tied to a fence or lid shut, preventing empties

If everything seems in order, you can report the missed collection to the council. They aim to collect missed bins within a few working days after reporting. For convenience, you can find more details and report the issue on the council's website: Report a missed bin.