After you submit a noise complaint with Durham, they will assess it to determine if it qualifies as a Statutory Noise Nuisance under the Environmental Protection Act 1990. This involves gathering information such as the duration, frequency, and type of noise to see if it meets the legal criteria.
Here’s what happens next:
| Step | Details |
|---|---|
| Initial Assessment | The council will assess your complaint and determine if it falls under statutory nuisance regulations. |
| Investigation | If applicable, they may use noise monitoring equipment and conduct site visits to gather evidence. |
| Evidence Outcome | If evidence confirms a Statutory Nuisance, a legal notice is served to the offending party. |
| Further Action | If the nuisance continues after the notice, the council may take the offender to court or pursue other measures to enforce compliance. |
| No Further Action | If it is not classified as a Statutory Nuisance, you will be informed, and no formal action will be taken. |
Remember, Durham will not share your personal details during this process, ensuring your confidentiality. If you have more questions or want to make a complaint, you can make a complaint about noise online.