To apply for a National Entitlement Card (bus pass) online, you need to have specific documents to prove your eligibility. If you do not have all the required documents, you won't be able to complete the online application as it typically requires proof of identity and current address.
Here are the essential documents needed:
| Document Type | Examples |
|---|---|
| Proof of Identity | Birth certificate, passport, driving license, marriage certificate |
| Proof of Address | Utility bill, bank statement, council tax bill |
| Additional Proof (if disabled) | Documentation supporting your disability entitlement |
If you're missing any of these documents, you can apply at your local library, where staff can assist you in verifying and submitting your application. Alternatively, if you can't attend in person, you can email your documentation to transportadmin@eastlothian.gov.uk.
For more details, you can apply online here.