Yes, you can access service support through both email and chat with the City of Edinburgh Council. Here’s a summary of the options available:
| Service Type | Email Address | Chat Availability |
|---|---|---|
| Social Care Support | socialcaredirect@edinburgh.gov.uk | Not specified - please call or email for support. |
| Council Tax & Benefits | incomeandbenefits@edinburgh.gov.uk | Online forms available; email for queries. |
| Victim Support Scotland | helpline@victimsupport.scot | Online chat available Monday to Friday, 8am-8pm; Saturdays 8am-1pm. |
| Shelter Scotland | help@shelter.org.uk | Online chat service available. |
| General Inquiries | contact via online forms on the Council website | Online services available 24/7. |
For immediate support, you might find it convenient to use the online services or send an email directly. Check the respective websites for more detailed options.