Yes, there are specific contacts for addressing complaints within the City of Edinburgh Council. You can directly reach out to the Customer Care Team or the Data Protection Officer if your complaint involves data protection issues.
Here’s a summary of the contact details:
| Contact | Role/Department | Phone | |
|---|---|---|---|
| Customer Care Team | General Complaints Handling | customer.care@edinburgh.gov.uk | 0131 200 2300 |
| Kevin Willbraham | Data Protection Officer | information.compliance@edinburgh.gov.uk | 0131 469 6200 |
If you're making a complaint, it's often quickest to speak directly to the relevant service staff first, but you can use these contacts for formal complaints or data issues. For more information, check out the complaints page.