When you email the City of Edinburgh Council, they typically aim to respond within 10 working days. However, if additional time is needed, they will inform you accordingly.
If you're making a subject access request, responses usually take up to one month, but they may extend to three months for larger or more complicated requests.
Here's a quick overview:
| Type of Request | Response Time |
|---|---|
| General email | 10 working days |
| Subject Access Request (standard) | 1 month |
| Subject Access Request (large) | Up to 3 months |
It's good to keep in mind that there might be delays due to high demand on services. If you need further information, feel free to check out their contact page for more details.