If your bin hasn't been collected after two days, you should first check a few details to confirm it’s a missed collection. If everything checks out, you can report it.
Here’s what you need to verify before reporting:
| Check | Details |
|---|---|
| Presentation Time | Bins should be out from 6 AM to 10 PM on the scheduled day. |
| Collection Day | Ensure you’ve put your bin out on the correct collection day. |
| Lid Closure | The lid of your bin must be fully closed. |
| Contaminants | Confirm that your bin hasn’t been tagged for having the wrong items. |
| Access | Check that access to the bin isn't blocked by roadworks or parked cars. |
If all these criteria are met, you can report the missed collection here. Edinburgh Council will usually come back to collect it within two working days.