If your street light has not been repaired within the target response time, it's important to follow up on your report. You can call the council to check the status of your request or report it again if needed.
Emergency issues can be reported immediately to the council, while general issues should be addressed through their online form. Here’s a quick table with the relevant contact options:
| Type of Issue | Contact Method | Details |
|---|---|---|
| Emergency (safety threats, multiple dark lights) | Call: 0131 608 1100 | Mon-Thurs: 10am-4pm, Fri: 10am-3:30pm, Option 1, then 2, then 6 |
| Outside office hours | Call: 0131 200 2000 | Option 6, then report emergencies |
| General street light issues | Report online | Use the online form for non-emergencies |
Make sure to keep track of your requests if you use the online form. If delays remain an issue, reaching out directly can help ensure your concern is addressed.