If you have an urgent street light issue, it's crucial to report it immediately. For emergency situations such as exposed wiring, damaged lamp posts, or anything posing a safety threat, you should call the emergency contact number.
Here’s what to do based on the type of emergency:
| Type of Issue | Contact Number | Availability |
|---|---|---|
| General street lighting emergencies | 0131 608 1100 | 10am to 4pm (Mon-Thurs), 10am to 3:30pm (Fri) |
| Outside standard working hours | 0131 200 2000 | After 4pm (Mon-Thurs), weekends |
| Stair lighting emergencies (if in council-owned block) | 0131 200 2345 | During standard working hours only |
Make sure to provide as much detail as possible when you call. This will help the council respond quickly and effectively to the issue. If it's a non-urgent matter, consider using the online form to report a street light problem instead.
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