If a street light issue isn't fixed within the expected time frame, you should report the problem again to the council. For urgent issues or emergencies, you can use their emergency contact numbers during specific hours.
Here are the details you might need:
| Time | Contact Number |
|---|---|
| Monday to Thursday 10am - 4pm | 0131 608 1100 (Option 1, 2, 6) |
| Friday 10am - 3:30pm | 0131 608 1100 (Option 1, 2, 6) |
| Outside these hours | 0131 200 2000 (Option 6) |
For non-emergency issues, you can also report it online via the Report a street light problem form. If the matter continues after you’ve reported it, be sure to mention this in your follow-up.