Typically, you can expect to receive a response from Gravesham's housing services within one week after submitting your application or enquiry. For assessments related to independent living, a contact from an officer will occur within this timeframe, and the assessment itself is usually completed within two weeks.
Here’s a summary of response times:
| Service Type | Initial Response Time | Assessment Completion Time |
|---|---|---|
| General Housing Enquiry | Within 1 week | N/A |
| Independent Living Assessment | Within 1 week | Typically within 2 weeks |
If you're looking for urgent help or have specific queries, it's advisable to reach out directly through their online services. You can access them here.