To report a problem with your bin collection in Guildford, you'll need to follow a few checks and then you can submit your report. Here’s a quick overview:
Here's how to report it:
| Step | Action |
|---|---|
| Check bin out time | Before 6:30 AM on collection day |
| Look for a label | Indicates why the bin wasn't collected |
| Time limit to report | Within two days of collection date |
| Report the issue online | Report a missed bin collection |
Make sure to report it as soon as possible! If more than two days have passed since the missed collection, you'll need to wait for the next scheduled pick-up. If you have any specific arrangements (like an assisted collection), be sure to check those as well.