If your bin was missed on collection day in Guildford, there are a few steps you should take. First, ensure you left your bin out by 6:30 AM on your collection day and check for any labels that might be attached explaining non-collection. You have two days from the missed collection to report it; if you miss that window, you'll need to wait until the next scheduled collection.
Here's a quick summary of what to do if your bin is missed:
| Step | Details |
|---|---|
| Check bin placement | Ensure your bin was out by 6:30 AM at the correct collection point. |
| Look for a label | If your bin has a label, it wasn’t a missed collection. |
| Report timeframe | Report the missed collection within two days of the scheduled collection. |
| Next action | If more than two days have passed, wait for your next collection day. |
For reporting a missed bin collection, you can report it online here. Make sure to follow the steps to ensure timely reporting!