You can email the council to make a complaint by using their online complaint form. For complaints specifically related to council services, you'll need to provide your details and describe your issue.
Here’s how to email or report a complaint to Havering Council:
| Step | Action |
|---|---|
| 1. Access Online Form | Use the complaint form to submit your complaint. |
| 2. Email for Social Care Complaints | For Social Care Complaints, follow their specific guidelines as outlined on their website. |
| 3. Contact for Stage 2 Review | If necessary, reply to the email with your complaint case number to escalate. |
If you're unsure about the complaint procedure or have issues with a service, it's best to visit the council's complaints page for more detailed instructions.
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