When filing a complaint with the council, you'll need to provide specific information to help them address your concerns effectively. Here's a summary of the essential details to include:
| Information Required | Description |
|---|---|
| Your Name | Full name of the complainant |
| Contact Information | Phone number and/or email address |
| Description of the Complaint | Clear explanation of your complaint, including dates and details of any incidents |
| Service or Department Involved | Specify which council service or action is related to your complaint |
| Supporting Evidence | Any documents or details that support your claim |
Additionally, ensure you mention if your complaint pertains to specific areas like housing, social care, or planning, as these may have different procedures. For official complaints, you can fill out the online complaint form.
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