The landlord typically takes up to 28 days to respond to your housing appeal once it has been lodged with the Reviews and Quality Assurance Officer. It's important to submit your appeal within 21 days of receiving the decision.
Here's a breakdown of the timeline:
| Action | Time Frame |
|---|---|
| Lodge appeal with the Officer | Within 21 days |
| Response from the landlord after lodging the appeal | Up to 28 days |
If you haven't received a response after 28 days, it might be worthwhile to follow up directly with them to ensure your appeal is being processed. For more information or to start your appeal, you can find details on how to apply online.