Is There a Deadline for Submitting a Complaint?

AI Summary

Based on available council records, there is no specific deadline mentioned for submitting a formal complaint to the London Borough of Hounslow. However, the complaints process allows you to escalate your complaint if you're not satisfied with the initial response.

Here’s a brief overview of the complaint stages and timelines:

Stage Response Time
Stage 1 Within 10 working days
Stage 2 Within 20 working days (after Stage 1 response)

You can start your complaint online using the online complaint form. If you're unsatisfied after the stages, you can seek an independent review by the Local Government Ombudsman.