Yes, you can request updates on the status of your repair. If you're a tenant, using the myHousing app allows you to receive updates on existing repairs along with checking your repair history. You can also report non-urgent repairs through the app.
To get started with the myHousing app, here's what you'll need to do:
| Step | Action |
|---|---|
| 1 | Register for the myHousing app using your application bidding reference or payment reference. |
| 2 | Provide your date of birth, email address, full name, and mobile number. |
| 3 | Verify your email and phone number as prompted. |
| 4 | Once registered, you can look up your repairs history and receive updates. |
You can register for the myHousing app here. If you need immediate assistance or are reporting an emergency repair, remember to call 01482 300 300 instead.