How Long Does It Take The Council To Decide On A Claim?

AI Summary

If you mean a complaint, King’s Lynn & West Norfolk aims to respond within 10 working days of acknowledging it at stage one. If you appeal, the Chief Executive should respond within 20 working days of acknowledgement.

Stage Council timescale
Stage one complaint response within 10 working days of acknowledgement
Stage two review response within 20 working days of acknowledgement

If you meant a different kind of claim, the council’s timings vary by service. For example, a planning application decision is usually 8 weeks after submission, or 13 weeks for a major application.

Sources

Make a planning application Comments, compliments and complaints Comments, compliments and complaints Guidance for making representations

Related questions

How do I make a complaint to the council? What happens if the council misses the 10 or 20 working day deadline? How long does a planning application usually take? Can I track the progress of my complaint online?