Typically, when you request a replacement bus pass in Medway, it takes up to 8 weeks to receive your new pass. However, if you apply online, it could arrive sooner, generally within 6 weeks if everything is approved without further questions.
Here's a summary of the replacement timelines:
| Method of Application | Estimated Time to Receive Replacement |
|---|---|
| Standard application | Up to 8 weeks |
| Online application | Generally up to 6 weeks |
Make sure to report your old pass as lost, damaged, or stolen to ensure the quick processing of your replacement. You can learn more about the application process by visiting the Medway council's bus pass page.
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