What Information Do I Need to Provide When Reporting My Old Pass as Lost or Stolen?

AI Summary

To report your old bus pass as lost or stolen, you'll need to provide specific information depending on the situation. Here’s what you need:

Situation Required Information
Lost Bus Pass Email or call for a replacement; you need to pay a £16 fee. No crime reference number required.
Stolen Bus Pass Provide a crime reference number obtained from the police; replacement is free of charge.

If you're replacing a lost bus pass, make sure to have your payment ready online as you will be contacted within 5 working days for the transaction. If your pass is stolen, report it to the police first to get your crime reference number. You can find more information and begin the process here.

Sources

Report a lost or stolen parking permit Apply for a concessionary bus pass Apply for a concessionary bus pass Apply for a concessionary bus pass

Related questions

What payment methods are accepted for a lost bus pass replacement? How long does it typically take to receive a new bus pass after reporting it? What should I do if I don't have a crime reference number for my stolen pass? Is there a limit to how many times I can replace a lost or stolen bus pass?

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