If you've lost your bus pass in Medway, you'll need to request a replacement. There is a £16 administration fee for a lost or severely damaged pass, and you can get a replacement online or by calling the council.
Here's what you need to know:
| Action | Fee | Timeframe |
|---|---|---|
| Replace lost/damaged pass | £16 | Replacement in 8 weeks |
| Replace stolen pass (with crime reference) | Free | Replacement in 8 weeks |
You can replace your lost or damaged bus pass online through the Medway Council website or call 01634 333 333 for assistance. Keep in mind that once you report the pass lost or stolen, the old pass is no longer valid.