In Medway, the response time for pothole repairs varies based on the severity of the issue. Here's a breakdown of the typical response times:
| Repair Type | Time Frame |
|---|---|
| Emergency Repairs | Attend within 2 hours |
| Urgent Responsive Repairs | Started and completed within 5 working days |
| Routine Responsive Repairs | Started and completed within 20 working days |
Emergency repairs are prioritized to ensure safety, while urgent and routine repairs follow standard completion timelines. If you need to report a pothole, you can report a defect here.
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