What Should I Do If My Bin Isn't Collected on the Next Scheduled Day?

AI Summary

If your bin isn't collected on the next scheduled day, here’s what you need to do:

  1. First, ensure you placed your bins out correctly by 7am on the scheduled day.
  2. Report the missed collection no later than 4pm the day after it was meant to be collected. Any missed collection reported after this time will be picked up on your next scheduled collection day.

Steps to Report a Missed Collection

Step Details
Report Deadline By 4pm the day after scheduled collection
Reporting Method Online form or call 01634 333 333
Collection Day Return If missed on a Friday, collection will be on the following Monday

Make sure any rubbish or recycling is appropriately sorted and presented at the boundary of your property for when the crews return. If you have any additional queries about your waste collection, visiting the Medway Council website could provide further assistance.

Sources

Report a missed bin collection Report a missed bin collection Garden waste subscription service Garden waste subscription service

Related questions

What should I do if I miss the 4pm reporting deadline? How can I check my scheduled bin collection days? What if my bin was lost or damaged during collection? Are there any changes to collection days during holidays?

More from Medway Council

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