If your bin wasn't collected, you should report it no later than 4pm the day after it was scheduled for collection. You can report missed collections for rubbish, recycling, food, garden waste, assisted collections, and clinical waste.
Here’s what you need to do:
| Item | Action to Take |
|---|---|
| Rubbish & Recycling | Report by 4pm the day after the missed collection. |
| Missed Friday Collections | They will be collected the following Monday. |
| Brown Bin Issues | Ensure it doesn’t contain black sacks; remove them. |
Remember, if you report after the 4pm deadline, the missed collection won't be picked up until your next scheduled day. You can report a missed bin collection online.