Perth & Kinross Council has a few main ways to get in touch, depending on what you need. The quickest general route is the Customer Service Centre on 01738 475000, or you can use MyPKC online for general enquiries, complaints, compliments, and service requests.
| Contact type | Details | When it’s available |
|---|---|---|
| Main Customer Service Centre | 01738 475000 | Monday to Friday, 8.45am to 5pm |
| Council housing enquiries | 01738 476000 | Monday to Friday, 8.45am to 5pm |
| Text enquiries | 07824 498145 | Texts dealt with 9am to 5pm, Monday to Friday |
| Live chat | PKC chat icon on council webpages | Monday to Friday, 8.45am to 5pm |
| Online service | MyPKC | Anytime |
| Complaints by email | CustomerComplaints@pkc.gov.uk | Anytime |
| Write to the council | Customer Service Centre, Perth and Kinross Council, Pullar House, 35 Kinnoull Street, Perth, PH1 5GD | Anytime |
If you need a specific service, there are also direct numbers for things like roads, flooding, environmental health, antisocial behaviour, and out-of-hours emergencies. For example, roads and street lighting are on 01738 476476, and antisocial behaviour is 01738 476173.