During the investigation, the council will confirm receipt of your complaint once you've provided your contact details. However, the frequency and nature of updates will depend on whether you wish to stay informed. Here’s a quick look at how the updates work:
| Update Scenario | Response |
|---|---|
| You provide contact details and wish to be informed | You will receive an initial confirmation of receipt. Updates are limited. |
| You do not indicate a desire to stay informed | The council will assume you’re not interested in further communication. |
| Significant actions taken (e.g., prosecution) | You will be informed when significant actions are complete. |
While the council tries to respect your wishes regarding communication, they may not provide regular updates due to limited resources. If you need further details or want to express your interest in ongoing updates, consider contacting them directly through their Planning Enforcement page.