Yes, you can continue to use your existing bus pass while you are waiting for a replacement. From the available council information, if your pass is faulty or damaged, you can show it to the driver/conductor until your new pass arrives.
Here's a quick summary related to bus pass replacements:
| Situation | Replacement Fee |
|---|---|
| Lost or damaged pass | £7.00 (replacement fee) |
| Stolen pass | Free with Crime Reference Number |
| Faulty pass | Free if no visible faults |
If your current pass is not functioning, ensure to contact Traveline at 01709 515151 for assistance with your replacement process.