If your bin was missed in Rotherham, here's what you should do:
Check if your bin is already reported: Leave your bin in its usual collection place if it's safe to do so. If your street name appears in the missed bin directory, the council is aware of the issue and will return to collect it soon.
Report the missed collection: You can report a missed collection after 3pm on your collection day or the next working day. Your bin should have been placed out before 7am on the scheduled day, not blocking the pavement, and the lid must be shut.
Here's a quick reference for the process:
| Action | Details |
|---|---|
| Report Window | After 3pm on collection day or next working day |
| Must be Out by | Before 7am on scheduled collection day |
| Placement Requirements | At kerbside, not blocking the pavement, lid shut |
| Next Collection | If reported after the next working day, it will be collected next scheduled day |
If you need to report a missed collection, you can do it online through Rotherham’s website: Report a missed bin collection. Thank you for your patience as the council works to catch up with collections!