What Should I Do If My Bin Wasn't Collected?

AI Summary

If your bin hasn't been collected, there are a few steps you can take. Firstly, check if your street is listed as experiencing a missed collection. If it is, the council is already aware and will return to collect it soon. If not, you can report it as missed.

Here’s what you need to know:

Action Details
Check Search for your street name in the missed bin directory.
Report a Missed Collection Only after 3 PM on your collection day or the next working day.
Conditions for Collection - Bin must be out by 7 AM on collection day <br> - Must be kerbside and not blocking the pavement <br> - Lid must be shut and not overflowing
After Reporting If reported too late, the bin will not be collected until the next scheduled day.

Make sure your bin meets all collection criteria before reporting. For further action, you can report a missed bin collection directly.