How Do I Make a Complaint or FOI Request?

AI Summary

You can make a complaint or submit a Freedom of Information (FOI) request to Sandwell Council through various methods. Here's how you can do both:

Making a Complaint

You can lodge a complaint with Sandwell Council in the following ways:

Method Contact Information
Online Submit a complaint online
Email customer_services@sandwell.gov.uk
Phone 0121 569 7867
Mail Customer Feedback Team, Sandwell Council, Roway Lane, Oldbury, B69 3ES

Submitting a Freedom of Information Request

To submit an FOI request, you can use the following methods:

Method Contact Information
Online Submit an FOI request online
Email Not specified in the documents; refer to the online form or mailing address below.
Mail Information Management Unit, Oldbury Council House, Freeth Street, Oldbury, West Midlands B69 3DE

If you have further questions or need immediate assistance, using the online facilities is often the fastest way to get a response.