If you're unable to report a pothole online, you can contact the Customer Advice and Support Service for assistance. They can help guide you on how to report the issue by alternative means.
Here's how you can reach them:
| Method | Contact Information |
|---|---|
| Phone (during hours) | Call the Customer Advice and Support Service |
| Emergency Out of Hours | Check the contact page for after-hours emergency numbers |
For immediate hazards, it's important not to report online but instead use the contact numbers provided for urgent issues. You can also explore the options on the report a pothole page for other reporting methods.