You can make a complaint to Slough Borough Council through several methods. It's important to ensure that you've initially reported your issue to the relevant service before making a formal complaint.
Here’s how you can proceed:
| Method | Details |
|---|---|
| Online Form | Complete the online complaint form. |
| Send an email to complaints@slough.gov.uk. | |
| Visit | Go to one of the customer access points in Britwell, Chalvey, Cippenham, or Langley. |
| Write a Letter | Send mail to Complaints, Observatory House, Windsor Road, SL1 2EL. |
| Phone | Call 01753 475111. |
Your complaint will be acknowledged within two working days, and you can expect a response within 10 working days for initial complaints. If you're unhappy with the outcome, you can escalate it to stage two of the complaints process.
Make sure to check the specific process for your particular issue as there might be different procedures for various services!