Are There Any Deadlines for Submitting a Complaint to the Council?

AI Summary

For submitting a complaint to Slough Borough Council, there are specific deadlines to be aware of for different stages of the process. Here’s a clear overview:

Stage Deadline
Acknowledgement of complaint Within 5 working days
Preliminary enquiries Completed within 28 days
Stage one response Aimed to respond within 15 working days
Stage two response Within 20 working days after request

If you're looking to make a complaint, ensure you start by addressing your issue with the relevant service area before proceeding with the formal process. For more information, you can explore the complaints page on the council's website.

Sources

Complaint about a councillor Complaints - Council services contact details Corporate complaints and feedback Corporate complaints and feedback

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