The customer service phone lines in Stoke are available during the following hours:
| Day | Opening Hours |
|---|---|
| Monday | 9am - 5pm |
| Tuesday | 9am - 5pm |
| Wednesday | 9am - 5pm |
| Thursday | 9am - 5pm |
| Friday | 9am - 4:30pm |
| Saturday | Closed |
| Sunday | Closed |
They are closed during weekends and bank holidays except for emergency inquiries. If you have any urgent questions, check the council's website for more details.