If your bin is consistently missed, you should report this issue to Torridge Council. It's important to ensure your bin is presented by 6am on your scheduled collection day and is accessible. If your bin isn't collected and it's not due to your fault, the council will arrange a return collection within 7 days.
Here’s how to proceed:
| Step | Description |
|---|---|
| 1. Check Collection Time | Ensure your bin is out by 6am on your scheduled collection day. |
| 2. Report a Missed Bin | If the bin isn't collected due to no fault from your side, call Torridge at 01237 428700 (option 3) by 3pm on the next working day to report it. |
| 3. Wait for Collection | The council will return within 7 days if they acknowledge the missed collection. |
For reporting missed collections, you can call directly or for more details, you can visit their website.