Welwyn Hatfield Borough Council's main office operates during the following hours:
| Day | Opening Hours |
|---|---|
| Monday | 8:45 am - 5:15 pm |
| Tuesday | 8:45 am - 5:15 pm |
| Wednesday | 8:45 am - 5:15 pm |
| Thursday | 8:45 am - 5:15 pm |
| Friday | 8:45 am - 4:45 pm |
| Saturday | Closed |
| Sunday | Closed |
For council tax and benefits inquiries, the telephone lines are only open from 9 am to 5 pm. If you need to visit the office, it's a good idea to pre-book an appointment by contacting them at 01707 357 000 or via email at contact-whc@welhat.gov.uk.