To escalate your complaint to Stage 2 of the Welwyn Hatfield complaints procedure, you'll need to provide specific information to help support your request. Here's what you should include:
| Information Required | Details |
|---|---|
| Your personal details | This includes your name, contact information (phone/email), etc. |
| Reason for escalation | Although you don't have to explain why you're dissatisfied, doing so can help. |
| Desired outcome | Clearly state what remedy or result you are seeking. |
You can submit your escalation request online, by email, phone, or in person at any council office. Remember, you have two months from the date of the Stage 1 response to escalate your complaint. If you need more details on the complaints process, you can visit Welwyn Hatfield's complaints policy.
Related questions