West Berkshire has a few different ways to contact the council, depending on what you need. The main contact page is the best starting point, and you can also report issues or use online services for common tasks.
| What you want to do | How to contact / use it | Link |
|---|---|---|
| General council contact | Visit the main contact page for opening times, phone number, and online services | Contact us |
| Report a non-emergency issue | Use the online “report a problem” service | Report a problem |
| Ask about Council Tax | Use the Council Tax advice page and online services | Council Tax advice |
| Make a complaint | Use the complaints page | Complaints |
| Children and Family Services complaints | Email the team or call them | ccscc@westberks.gov.uk or 01635 503 528 |
| ICT support for councillors/members | Call the ICT Help Desk or email outside normal hours | 01635 519440 or ITHelpdesk@westberks.gov.uk |
The main council offices are at Market Street, Newbury, RG14 5LD. If you’re trying to reach a specific service, West Berkshire also has separate contact pages for areas like Council Tax, housing, and planning.