When you submit a complaint about the conduct of elected councillors in West Berkshire, several actions will follow. Initially, you will receive an acknowledgement of your complaint within five working days. The Monitoring Officer will then conduct a pre-assessment to determine if the complaint qualifies for further action by checking against specific criteria.
Here's a summary of the key steps in the process:
| Step | Time Frame | Action Description |
|---|---|---|
| Acknowledgement of Complaint | Within 5 working days | You'll receive confirmation of your complaint submission. |
| Pre-Assessment | Within 3 working days | Initial review to check if the complaint can be accepted. |
| Initial Assessment | Within 30 working days | The Monitoring Officer assesses if the complaint needs to be investigated or if other actions should be taken. |
| Notification of Outcome | Usually within 5 working days after the Initial Assessment | Both the Subject Member and the Complainant will be notified of the outcome. |
Based on the assessment, potential outcomes include no further action, informal resolution, referral to the police or DPP, or a full investigation. If you need more details about your options after making a complaint, you can find more information here.