To report a missed bin collection in West Lothian, you should use the designated online form specifically for this purpose. It's important to note that the council will not return for a single missed bin collection within a street, so make sure to check for any known service disruptions first.
Here’s a quick summary of the steps you should follow:
| Step | Action |
|---|---|
| 1. Check for service updates | Visit the Bin Collection Daily Updates page for any reported issues. |
| 2. Report the missed collection | Use the Report a Missed Bin Collection online form to submit your report. |
Be aware that if your bin was not presented correctly or due to contamination issues, it won't be collected until the next scheduled collection day.