To report a missed bin collection in West Lothian, you'll need to use the specific online form designed for this purpose. However, it's important to note that Waste Services will not return to empty missed bins unless the collection issue was due to reported service disruptions.
You can find the online reporting form here: Report a Missed Bin Collection. Before submitting, check the Bin Collection Daily Updates page for any known service disruptions that may explain the missed collection.