how do i report a missed bin collection

If your bin was out by 7am, placed correctly, and there wasn’t a bin tag explaining why it wasn’t taken, Coventry says you can report it online. If it’s the day of collection, wait until after 5pm before submitting the report.

For brown-lidded garden waste bins, Coventry says you must have a garden waste subscription permit first. If you receive an assisted collection and need help signing up, you can call 08085 834333 or contact Customer Services.