How Can I Report a Missed Collection Online?

AI Summary

You can report a missed bin collection online through the City of Edinburgh Council's website. To ensure your bin is considered missed, please confirm that your bin was placed on the kerbside between 6am and 10pm on the scheduled collection day and meets all the criteria outlined.

Here’s how to report it:

  • Check the missed collection guidelines:
    • Ensure your bin was out on the right day.
    • The lid is fully closed.
    • The bin wasn't tagged as having wrong items in it.
    • Access to the bin is not blocked.

If everything checks out, you can report it online here. They’ll aim to come back within two working days.