If you've missed your bin collection day in Edinburgh, there's a straightforward process to follow. You can report the missed collection from 10 PM on the scheduled day for up to three working days after it was due.
Here’s what you can expect after reporting a missed collection:
| Time to Report | Collection Response Time |
|---|---|
| Up to 3 working days after the scheduled collection | Within 2 working days |
If your bin was not collected due to an issue like contamination, you’ll need to resolve that before your next scheduled collection. Always make sure to present your bin correctly by 6 AM on the day of the next collection, as late presentations won't be covered by the missed collection policy.
For more details or to report a missed collection, you can report it online.