When making a complaint to the City of Edinburgh Council, you'll need to provide several key pieces of information to help facilitate the process. Here’s what to include:
| Information to Provide | Details |
|---|---|
| Your full name | This helps identify you and track your complaint. |
| Your contact details | Phone number and/or email to reach you for updates. |
| Description of the complaint | Provide as much detail as you can regarding the issue. |
| What has gone wrong | Clearly state the problems you experienced. |
| Desired outcome | Specify what resolution or action you seek. |
You can submit your complaint in person, by phone, by email, or through the online complaints form. It's recommended to address complaints quickly to the relevant service, as this can lead to a more immediate resolution. If you'd like to know more or start your complaint, you can visit the complaints page for further instructions.