What Should I Do If My Bin Wasn't Collected Despite Following the Guidelines?

AI Summary

If your bin wasn't collected and you've followed the guidelines, you should report it within two days of the missed collection. Here's what to check before you report:

Criteria Details
Bin Collection Time Did you leave your bin out by 6:30 AM on collection day?
Bin Label Is there a label on your bin explaining the missed collection?
Reporting Timeframe Have you reported within two days of the missed date?

If you've checked these criteria and still need to report a missed collection, you can do so online at report a missed bin collection.